Lovely staff, beautiful hotel, great location, very comfortable rooms. Gave it 4 stars as some of those extra/finishing touches ( mainly poolside and food service) that 5 star accommodation usually offer were missing, but definitely no major complaints or concerns. There weren't any pool staff around when we used the pool: we couldn't find towels, and, later, had to find staff at an indoor restaurant when we wanted to order food from the poolside menu. We didn't know which sun lounges were no longer in use by guests, as about 15 were not in use, but had used towels on them, and with only two people swimming in the pool, we were unsure which sun lounges to clear for our own use. Also, we found several hot dishes at the buffet
breakfast were no longer warm, and often when a dish ran out, it was 20-30 minutes before it was restocked. There was a huge range though, with plenty of alternatives/ choices on offer. Rooms are spacious, internet connection was good, huge (really huge) bed, reasonable size balcony, with a table and two chairs ( poolview room). A very short tuk tuk ride (US$2 for 4 people) into Pub street, massages, day and night markets, or a 10 minute walk. Siem Reap is an amazing city, friendly, cheap, great sites to see, hot, VERY hot, but pubs/restaurants are everywhere, with cold drinks, super atmosphere and lovely snacks and meals.
More ⇓
“Amazing Siem Reap”
Lovely staff, beautiful hotel, great location, very comfortable rooms. Gave it 4 stars as some of those extra/finishing touches ( mainly poolside and food service) that 5 star accommodation usually offer were missing, but definitely no major complaints or concerns. There weren't any pool staff around when we used the pool: we couldn't find towels, and, later, had to find staff at an indoor restaurant when we wanted to order food from the poolside menu. We didn't know which sun lounges were no longer in use by guests, as about 15 were not in use, but had used towels on them, and with only two people swimming in the pool, we were unsure which sun lounges to clear for our own use. Also, we found several hot dishes at the buffet
More ⇓