Our three night stay was wonderful. Customer service in all areas of the hotel was excellent. The foyer, restaurants, pool and our room were fabulous although there was a smoke smell of an evening wafting in from other rooms below.
114sherylc
Very happy indeed with our stay
Reviewed 7 years, 5 months ago
Tripadvisor on 08 May, 2019
We were astonished by the size of the resort when we arrived - probably because we had not read the description properly. However this made it all the better.
Pick-up from the airport was perfect as was check-in. Our room was excellent - the biggest bed we have ever seen - and very comfortable. A beautiful swimming pool very close to our bedroom.
We were only in Siem Reap for two nights, and the evening we arrived we arranged with the hotel for a driver to take us round Angkor Wat. It was organised beautifully and was very good value (with plenty of bottles of water and ice-cold towels, both of which were much appreciated :-) )
Both nights we ate in the Japanese restaurant, which really was
superb.
Breakfast was a little bit bizarre (we seemed to be the only westerners there, so we certainly can't complain) but they did offer to cook eggs for us which was great.
Thoroughly recommended as a place to be able to relax as well as visiting the temples.
Borey Sarith was very kind to me. I was having trouble because I couldn't speak English to go to the next hotel, but they made a call for me and connected me. The hotel was also very comfortable and it became a wonderful memory. Thank you very much.
Lovely hotel, but it is the staff that really sets it apart
Great hotel, good location, huge beds, gorgeous pool and tasty food.The staff are so friendly polite and helpful, anticipating our every need. As you walk through the hotel every single staff member greets you with a smile.Special thanks to Chet in... See More
Fabulous 3 nights.
Our three night stay was wonderful.
Customer service in all areas of the hotel was excellent. The foyer, restaurants, pool and our room were fabulous although there was a smoke smell of an evening wafting in from other rooms below.