We were here over Christmas, 2013. The hotel is beautiful and the staff are very helpful. The location in Siem Reap is central and it is easy to go anywhere. Although we were resistant to having to pay for a "gala dinner" on Christmas eve (it was compulsory), we loved everything about the event: both the food and the entertainment were great. We would definitely come back!
Robert F United States
“Excellent end to our fabulous trip”
Reviewed 12 years, 8 months ago
Tripadvisor on 01 February, 2014
Having stayed at a range of basic places and done plenty of travelling, this was the perfect luxurious end to our holiday. Only had three nights there but would go back at the earliest opportunity. I loved Cambodia but this place was fabulous, felt like a true paradise. Fabulous breakfast choice. Ps. Look out for Mr Long the tuk-tuk man, fabulously reliable at all times. My only very minor comments: Cleaners start very early so you're woken up by the dragging of furniture on wooden floors. The bar in the basement smells very damp. Neither of these things took anything away from this beautiful place. Thank you.
Room Tip: Pay a little extra for a pool view room,
We had an incredible 5 day visit to Siem Reap. The Sokha Angkor Resort was icing on the cake with its luxurious feel throughout the hotel. The staff (especially Sey Sophanna) and management team was first rate that truly made us feel like VIPs. The breakfast was very international and catered to most Asian and Western styles. The pool and garden area was absolutely beautiful and it was the perfect place to unwind after a day of visiting temples and ruins. We highly recommend this hotel, it is the prefect size to enable great personal service.
Room Tip: The rooms facing the garden and pool provide nice balconies.
On arrival the reception was very friendly and welcoming. We where taken to our room but the housekeeping team was still in the room. A very large room, amazing space but the place was not clean. It was not only the room that was not clean it was in most areas of the hotel, also the maintenance is not very good. Many broken or damaged items not repaired or replaced. The breakfast room was bombarded, overloaded and under staffed. Staff very friendly but training to make them more efficient missing. His place has huge potential. I would rate it a good 4 star hotel. If they get the cleaning and maintenance sorted it could be a 5 star hotel.
Borey Sarith was very kind to me. I was having trouble because I couldn't speak English to go to the next hotel, but they made a call for me and connected me. The hotel was also very comfortable and it became a wonderful memory. Thank you very much.
Lovely hotel, but it is the staff that really sets it apart
Great hotel, good location, huge beds, gorgeous pool and tasty food.The staff are so friendly polite and helpful, anticipating our every need. As you walk through the hotel every single staff member greets you with a smile.Special thanks to Chet in... See More
“Beautiful Hotel, great location”
We were here over Christmas, 2013. The hotel is beautiful and the staff are very helpful. The location in Siem Reap is central and it is easy to go anywhere. Although we were resistant to having to pay for a "gala dinner" on Christmas eve (it was compulsory), we loved everything about the event: both the food and the entertainment were great. We would definitely come back!