Staff were very courteous but English was a struggle. Couldn't make ourselves understood but that's common in Siem Reap. We hired a driver so he could help us translate. This hotel has a hidden gem, the restaurants. We had lunch and dinner there. The price was very reasonable. Breakfast was included. They were all very good. Breakfast had a long line of local and western food. Make sure you try the bread. We can see the kitchen which looked very professional, stainless steel and white uniforms. Lunch and dinner were very slow. Don't eat there if you are in a hurry. But they were worth waiting for. I wouldn't mind eating there everyday if there were enough time. The serving staff looked like they just graduated from hospitality

清潔で、なによりサービスがよかったです。
入り口のドアマンも、フロントもベルボーイも皆親切でした。
お部屋はそこまでラグジュアリー感はないけれどとても清潔で十分。
朝食は種類も豊富でどれも美味しいです。
プールは利用しなかったけどきっとよかっただろうな？

ホテルにトゥクトゥクが待機してて、アンコール遺跡回りは一日そのトゥクトゥクを利用しました。
価格は高いのかもしれないけど、親切で安心できたので満足！

The hotel is amazing. The location is central to downtown and we could walk everywhere. The pool is relaxing, the breakfast was delicious and a lot to choose from. The rooms were large and comfortable, and the spa was nice for massages.

Everything was lovely, from the welcome with a cool drink and towel, to the spa, and to the pool, You would think that the staff there would be indifferent at the massive movement of tourists day in and day out, but that was not the case. I should mention though, that I was there in June 2015, which is considered low season because of the very hot Cambodian summer and the resort was not running in full capacity.