The manager in that hotel (Benjamin) was just exceptional! We had a little issue when we arrived (King bed is not practical when you travel with your son). He fixed the issue in less than a few seconds. Each time we met him during our stay, he would make sure to verify if everything was OK with us. The last day he called my son by his first name and offered my son his personal phone number in case he had a problem in is next destination (Bangkok)
The hotel itself is a first-class hotel: room, washroom, pool, reception, services are the best possible imaginable. The real question is always this one: if we would have to come back in Cambodia, would we return to this hotel: without a doubt the answer is YES!
Erstklassiges Hotel, hervorragende Zimmer mit guter Ausstattung. Umfangreiches Frühstücksbuffett. Gut geschulte, motivierte und freundliche Mitarbeiter, Gute innerörtliche Lage mit zahlreichen Restaurants in der Nähe
404manfred Germany
Nice, clean and good service
Reviewed 8 years, 5 months ago
Tripadvisor on 22 April, 2017
Greeted with a cold towel and drink upon check-in, nice gesture. Warm and friendly staff. Spoke english well enough to tend to your needs. Certain staff members could speed up their working pace. Things do get done but at a slower rate than elsewhere. Ordering a beer should not take 15 minutes.
The rooms are spacious and clean, but could do with some finishing touches. Aircondition was superb. The TV signals suffers heavily from interference or bad connection, but I am not here to watch TV anyway. WiFi signal was consistent, but the speed was slow at times.
Short way to Angkor Wat, shops and airport, ideally positioned in other words.
Would recommend this
hotel for families.
Side note: there is a larger and newer Sokha hotel 5 min away.
Nice service, delicious food, and great accommodation. The most surprised and excited thing is the gorgeous cake for celebrating our honeymoon trip. All the staffs are so much friendly and helpful as well.
s_sosamphors Cambodia
Great place !!!
Reviewed 8 years, 5 months ago
Tripadvisor on 15 April, 2017
Great staff! Room was spacious and the bed was huge The breakfast buffet was fabulous Great location The pool was great after a long day sightseeing... the staff around the pool were great too! Would definitely recommend and would go back when we go to Cambodia again!
First class service - wonderful hotel in every way
We have just left the hotel following a fantastic stay of 4 nights in connecting family rooms. Spacious and comfortable with everything we needed. Angkor did not disappoint and Siem Reap was a great destination to visit too - the perfect base. Every... See More
We love this hotel - I think it’s our 7 or 8th time. The rooms are spacious, the bed is extra large, the pool is the best at any hotel we’ve stayed at. Breakfast is a wonderful selection with chefs standing by to prepare eggs, soup etc.... See More
Very impressed by our time spent enjoying the hospitality an
Very impressed by our time spent enjoying the hospitality and comfort offered by this excellent hotel in Siem Reap. The hotel staff were attentive, friendly and helpful at all times. Especially Vanna and sarith. Our room was beautifully. swimming... See More
An exceptional place
The manager in that hotel (Benjamin) was just exceptional! We had a little issue when we arrived (King bed is not practical when you travel with your son). He fixed the issue in less than a few seconds. Each time we met him during our stay, he would make sure to verify if everything was OK with us. The last day he called my son by his first name and offered my son his personal phone number in case he had a problem in is next destination (Bangkok)
The hotel itself is a first-class hotel: room, washroom, pool, reception, services are the best possible imaginable. The real question is always this one: if we would have to come back in Cambodia, would we return to this hotel: without a doubt the answer is YES!