From the moment you enter the hotel a welccoming scent of lemongrass and the refreshing airconditioned lobby is exactly what you want to come home to after a day or market shopping or temple climbing or sight seeing. It is not like a 5 star hotels in Bali or Thailand, it's like a 5 star hotel should be. The rooms are beautiful and clean with daily room cleaning and a turn down service. The staff speak good English so it is not difficult to explain an unusual request and everyone is so happy to help. My only regret is that I found the day spa sooner. Receiving a complimentry foot massage on arrival it took be until the last day to use it and then wasn't long before I was back there. The food is good including the buffet
breakfast which has fresh fruit, pastries, pho, toast and breads and other Asian delights. Location is perfect walking distance to pub street (main street) and a short tuktuk drive to the temples. I will be back very soon!
My wife and I shared five wonderful nights in this hotel and thought everything was outstanding. Food, room service, location, room, facilities, pool, breakfast, staff and the general vibe were all absolutely fantastic. We will be back - thank you!
Bobo1886 United Kingdom
“Saltwater pool is love!”
Reviewed 12 years, 4 months ago
Tripadvisor on 19 May, 2014
The hotel is so grand. But the warmth of the staff was the highlight of our stay. They attended to our every request and went out of their way just to help us. Like when the air conditioning unit in our room didn't seem to work, the maintenance guy quickly went up to our room and fixed it. There's also...
Carla A Philippines
“Kevinabsolom”
Reviewed 12 years, 4 months ago
Tripadvisor on 19 May, 2014
Beautiful five star hotel great service friendly staff Good breaky. Big beds big rooms very spacious and very clean really enjoyed our three nights here Pool was a pleasant relief after trekking the temples.
Kevinabsolom Australia
“Exceeded our expectations for a deluxe hotel in Siem Reap”
Reviewed 12 years, 4 months ago
Tripadvisor on 18 May, 2014
The beautiful grounds and a gracious staff complements the large colonial style ambiance of the rooms. We were surprised at the quality of the food at its upscale French/Cambodian restaurant, Le Chanthou, and how reasonable it was. We were very pleased with our overall
Borey Sarith was very kind to me. I was having trouble because I couldn't speak English to go to the next hotel, but they made a call for me and connected me. The hotel was also very comfortable and it became a wonderful memory. Thank you very much.
Lovely hotel, but it is the staff that really sets it apart
Great hotel, good location, huge beds, gorgeous pool and tasty food.The staff are so friendly polite and helpful, anticipating our every need. As you walk through the hotel every single staff member greets you with a smile.Special thanks to Chet in... See More
“Beautiful place to stay”
From the moment you enter the hotel a welccoming scent of lemongrass and the refreshing airconditioned lobby is exactly what you want to come home to after a day or market shopping or temple climbing or sight seeing. It is not like a 5 star hotels in Bali or Thailand, it's like a 5 star hotel should be. The rooms are beautiful and clean with daily room cleaning and a turn down service. The staff speak good English so it is not difficult to explain an unusual request and everyone is so happy to help. My only regret is that I found the day spa sooner. Receiving a complimentry foot massage on arrival it took be until the last day to use it and then wasn't long before I was back there. The food is good including the buffet
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