Hotel Reviews
“ゆっくり過ごしたいホテル”
街の中心部にあってどこに行くのも便利。近くには最高級のラッフルズ・グランド・ホテルもあり、そのホテルのレストランでの高級な食事も、ショッピング・アーケードでの買い物(信頼できる高品質の割には安価なので思わず買いました。)にも歩いて行ける。
SOKHA ANGKORの中心は中庭とプールになっていて、プールで泳ぐこともできる。私達が行った1月でも最高気温が28℃位なので、東洋人は殆どいなかったが、 西欧人は早朝からプールを楽しんでいた。また、Siem
Reapは花の少ない殺風景な街であるが、中庭の色とりどりの花は安らぎを与えてくれる。
プー ルの奥にはステージがあり、夜にはライトアップされたステージでのApsara Dance Showが見られる。私達の部屋はプールに面したステージに近いところにあったので、部屋のベランダの椅子に座ってゆっくりダンスとカンボジアの妙なる音 楽を楽しむことができた。
スタッフは皆フレンドリーで、丁寧である。部屋の割り付けも様々な国から来る人々への配慮があったものと思われ、朝食時 のメインダイニングでの大混乱を除いて、静かな時を過ごすことができた。このホテルでは東洋人の中でも日本人は少数派に見えたが、日本人同士や西欧人など 挨拶を交わす習慣のある人々は、互いに声を掛け合いなごやかな時を過ごすことができた。
部屋ではwifiがいつでも自由に使え、使いやすいシャワー設備があったり、日本語放送の見られるテレビがあるなど、先進国並みの良い環境が整えてあって、部屋の中にいる限りカンボジアにいるのを忘れてしまう程である。
今回は慣れない土地のため、夫婦二人でのツアーで行ったが、今度は個人でのんびりと宿泊したい。
“Great potential.”
On arrival the reception was very friendly and welcoming. We where taken to our room but the housekeeping team was still in the room. A very large room, amazing space but the place was not clean. It was not only the room that was not clean it was in most areas of the hotel, also the maintenance is not very good. Many broken or damaged items not repaired or replaced. The breakfast room was bombarded, overloaded and under staffed. Staff very friendly but training to make them more efficient missing. His place has huge potential. I would rate it a good 4 star hotel. If they get the cleaning and maintenance sorted it could be a 5 star hotel.
“Potentially a very good hotel let down by poor housekeeping
Lovely hotel, great rooms, huge bed, nice garden, good location.... Poor housekeeping. Parquet flooring which could look spectacular, but instead it looks as it could do with a good polish. Bathroom is good size and again it could look great but for lack of cleaning. The bath tub is stained, wall tiles need a good scrub. To make it quite clear...it is not terrible it just is not good enough. If one looks at the corridors, you can see where the housekeepers stopped their trolleys, in front of virtually every door there us a stain, probably caused by housekeepers dumping a half empty can of coke into a plastic bag that subsequently leaked. Terrible shame. The staff perhaps need some intensive training and most definitely
motivation. Having said that everyone is pleasant and very friendly and really made welcome. So to sum up good but could be much better.
“AAA+ From Beginning to End”
Few Hotels encompass every aspect of thoughtful and helpful service but it was with us here at every juncture while in Siam Reap.
Managed by an internationally experienced Australian with cheerful, attentive staff, Sokha Angkor was a pleasure to be a Guest at.
After being picked up at Siam Reap Airport by a Hotel Car and Driver with refreshing cool face cloths and bottled water, we were at the Hotel and checked in very quickly at its convenient and relaxing location.
A wide and varied selection at the buffet Breakfast with outstanding service by the Food and Beverage staff made a great start to each day.
The Front desk organised tours which were delivered professionally and
courteously.
Swimming Pool, Gym, Sauna, Steam Room, Spa are well maintained and kept very clean. Excellent Massage service provided by a dedicated team.
The rooms are well appointed with super comfortable beds and there is a Pillow Menu for special sleep requests.
We understand this Cambodian only Hotel Group is about one year away from opening a new property in Phnom Penh.
When it does we will certainly being looking for it.
Room Tip: Rooms either face the pool area or to the outside.
“One of our best vacations ever!”
We had an incredible 5 day visit to Siem Reap. The Sokha Angkor Resort was icing on the cake with its luxurious feel throughout the hotel. The staff (especially Sey Sophanna) and management team was first rate that truly made us feel like VIPs. The breakfast was very international and catered to most Asian and Western styles. The pool and garden area was absolutely beautiful and it was the perfect place to unwind after a day of visiting temples and ruins. We highly recommend this hotel, it is the prefect size to enable great personal service.
Room Tip: The rooms facing the garden and pool provide nice balconies.