The hotel has a pleasant experience with many excellent experiences but a couple of shortfalls. The swimming pool was larger than expected, and the water so warm that it was easy to get in and actually swim. It also had shade in the late afternoon to minimize the impact of the heat and sun. The food at the breakfast buffet we good and provided a variety from a full English fry up to Asian congee. We ordered a lunch but the service was not at all timely. Once it was finally served the quality of the food was good. We didn't try the specialty restaurants. We had aromatherapy massages. They were excellent. The prices were lower if done before 3 PM, and quite a bargain. The bartenders didn't make the best mixed drinks and I would
stick to the draft beer next time. We booked a car and guide to Angkor Thom and another ruin. The guide was OK. For Angkor Wat we just had a tuk tuk driver to the site and entered via the west gate to avoid the crowds. Since it was New Years, the place was pretty packed near the main gate, We thought the self guided tour was easy enough since Angkor Wat is fairly compact. We strongly recommend going to the National Museum before doing any of the ruins. It was excellent and gives a lot of information on the history and statues so it is an excellent primer and allows one to do a self guided tour. We learned more at the museum than we did from our guide. We thought the concierge should have given us more options on activities in the Siem Reap area. They weren't too knowledgeable. The location was great. Easy walking/tuk tuk distance to the markets, the national museum and a lot of restaurants. Overall the hotel was a great value and experience.
Located about 7km from Angkor Wat and walking distance from Pub Street, this hotel was a beautiful Oasis at the end of a hot day. Staff were very polite and friendly. The food at the breakfast buffet was amazing and the special treatment we received for our wedding anniversary was delightful. We had a beautiful view from our room and the pool was refreshing. The pool waterfall was relaxing to listen to, but turned off at night to avoid disturbance. We hired bikes and rode around Siem Reap and the hotel was helpful with secure parking. We will certainly be back!
Stephannie_Caleb, Australia
One of our favourites
Reviewed 9 years, 5 months ago
Tripadvisor on 24 April, 2017
Our trip to Cambodia was unexpectedly luxurious. This resort was lovely with clean rooms, amazing staff and a fabulous pool. Nothing was too much trouble for any staff and they made the resort the best experience. The breakfast buffet was also a highlight. We would recommend this hotel for everyone, families and couples.
Emma R Australia
An exceptional place
Reviewed 9 years, 5 months ago
Tripadvisor on 22 April, 2017
The manager in that hotel (Benjamin) was just exceptional! We had a little issue when we arrived (King bed is not practical when you travel with your son). He fixed the issue in less than a few seconds. Each time we met him during our stay, he would make sure to verify if everything was OK with us. The last day he called my son by his first name and offered my son his personal phone number in case he had a problem in is next destination (Bangkok)
The hotel itself is a first-class hotel: room, washroom, pool, reception, services are the best possible imaginable. The real question is always this one: if we would have to come back in Cambodia, would we return to this hotel: without a doubt the answer is YES!
Erstklassiges Hotel, hervorragende Zimmer mit guter Ausstattung. Umfangreiches Frühstücksbuffett. Gut geschulte, motivierte und freundliche Mitarbeiter, Gute innerörtliche Lage mit zahlreichen Restaurants in der Nähe
Lovely hotel, but it is the staff that really sets it apart
Great hotel, good location, huge beds, gorgeous pool and tasty food.The staff are so friendly polite and helpful, anticipating our every need. As you walk through the hotel every single staff member greets you with a smile.Special thanks to Chet in... See More
Nice stay and relaxation
The hotel has a pleasant experience with many excellent experiences but a couple of shortfalls. The swimming pool was larger than expected, and the water so warm that it was easy to get in and actually swim. It also had shade in the late afternoon to minimize the impact of the heat and sun. The food at the breakfast buffet we good and provided a variety from a full English fry up to Asian congee. We ordered a lunch but the service was not at all timely. Once it was finally served the quality of the food was good. We didn't try the specialty restaurants. We had aromatherapy massages. They were excellent. The prices were lower if done before 3 PM, and quite a bargain. The bartenders didn't make the best mixed drinks and I would
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