My husband and I have just finished a nine night stay at this fabulous hotel and couldn't fault a thing.
The staff were efficient and friendly, the restaurants were excellent, the rooms and hotel building was magnificent and communication prior our stay was excellent.
The food in the hotel restaurants was so good and the cost so reasonable, that we chose to eat in the hotel for most meals and also had room service for a few. 
The breakfast buffet was magnificent and we found ourselves eating in the informal Champ Bar and Cafe for most of our meals. This cafe serves fantastic cake and cocktails as well.
The hotel also has an in- house doctor, which I was in need of. She was excellent and came

The hotel has sth majestic with high ceelings and big wooden revolving doors. The staff is very warm and friendly. Even the massage was great:) We still remember Lyly the friendly and thoughtful person from the reception

The staff here are very helpful and attentive. The rooms are spacious and well appointed. Very comfortable bed and the best shower I have had in Asia - both temperature and pressure.
Huge range of Asian and western foods at breakfast. Lovely pool area with bar service.
Convenient location - not too long a walk or take a Tuk tuk for US$2 to Pub Street.
I would definitely stay again.

This hotel was faultless. I have never written that on Tripadvisor before but they deserve it. The room was very nice as was the rest of the hotel. The food was of a very good standard and the pool unique and pretty. The staff went beyond the call of duty, nothing was too much trouble and they were extremely polite. I would like to give a special mention to Minea (the gardener/grounds man) who helped me out when I came back extremely muddy from the Dragon Boat Race. The location was also excellent. We are seriously thinking of returning for a month R&R in a couple of years time.