From the moment we arrived, with airport pickup and cool towels and refreshing drinks at reception, we had a wonderful 4 night stay. All the staff - reception, cafe, restaurant, concierge, pool / garden, room, and business centre staff were all extremely friendly and welcoming, and more than happy to respond to any queries or needs. Particular mention to concierge, Mr Ha, who was very friendly, welcoming, well informed and quick to respond. His advice about alternative itineraries was also very welcome. Driver / bellman Songhsam was also a pleasure to have as our driver for three days and to/from the airport. He was always courteous, helpful, and with limited English was happy to share details of his own life and family, which

世界遺産のアンコール群を観るために訪れたシェリムアップ
dinnerの後お部屋でまったり喫煙しながら飲んだりできるホテルを探し…このホテルのプールビュウの部屋はテラスで喫煙出来るのを調べて決定
最近ではホテルの部屋で喫煙出来るところが少なくて…
ライトアップしたプールを見ながらのんびり一杯！
スタッフの笑顔での対応
麺も3種類からえらべるなど朝食のバリエーションもまずまず
短い滞在でしたが満足できました
次回もシェリムアップならこのホテルに滞在したいです

社員の団体旅行で2018年1月末に2泊しました。日本人スタッフの対応でウエルカムドリンクとミントの香りの冷やしたタオルのサービスがあり、長旅の疲れが癒されました。部屋をはじめ館内の清掃も行き届いていました。プールを望む部屋からのロケーションはよかったです。朝食は種類も多く、十分堪能できました。ホテルの出入りはドアマンがおりセキュリティーに安心感がありました。ホテルのすぐ近くにコンビニがあり便利でした。ホテルスタッフの笑顔の対応もよかったです。

The hotel has consistently convinced me. The check inn was fast and very friendly, the included airport transfer was perfectly organized. The room was a dream and came very close to a suite. Gorgeous beds and quiet location were just the thing after the somewhat exhausting sightseeing tours. In a few minutes walk to Downtown with many delicious restaurants. So thumbs up and five stars

Stayed 10 days in the hotel, made the Temple tours, played golf, relaxed and enjoyed the city. 15 minutes from the airport, 15 minutes walking distance to nightmarket-pub street. We had a room to the pool which was very nice (and is a Must). Rooms are clean and reasonable big with a small balcony. Bed was huge and we liked it. Hotel offers everything from different restaurants (we only tried the japanese one - Takezono - which was very good and a nice alternative to going out in the city especially After a Long day in Angkor wat) to spa, gym or souvenir Shopping. Breakfast was good, Even as it was very crowded as Most guests leave at the Same time to go to the temples. Poolarea is super cool, you can enjoy the Pool nearly