CRITICAL QUALIFICATIONS

The individual must possess the following knowledge, skills and abilities:

• Bachelor degree or in related field, is preferable
• At least 4 years’ experience in Housekeeping in a 4 or 5 stars hotel
• Team management
• Proven Supervisory abilities
• Strong Customer Relations skills
• Good oral communication skills, both verbal and written, for purposes of creating and using reports to Executive Housekeeper
• Ability to handle multiple tasks and projects simultaneously
• Good organizational and administrative skills
• Must have full knowledge of hotel’s procedures.
• Superior time management and relationship building
• Strong organization and follow-through skills
• Able to work under pressure
• Good computer knowledge such as Word, Excel, Outlook and PowerPoint

KEY DUTIES and RESPONSIBILITIES

•    Is committed is to provide and create a healthy, friendly and natural service by “Caring without compromise”.
•    Directs the Housekeeping department and utility services of all hotel guest rooms and public Areas
•    Contributes to the overall cleanliness of the hotel by maintaining organized and efficient Housekeeping and Laundry operation;
•    Maintains accountability for the cost, utilization and performance of Team Member’s and equipment.
•    Issues all supplies and equipment for cleaning of guest rooms and other areas in accordance with policy and procedures.
•    Maintains a 3 par inventory of linens
•    Maintains control of the lost and found log and reviews log with the Executive Housekeeper Manager on a monthly basis.
•    Maintains any other records as necessary to control the department

• Scheduling and planning of all manpower needs, equipment and supply requirements for department

• Maintains controls of Team Member’s uniforms and name tags, ensuring that they are in proper condition, worn at all times and readily available. 

• Conducts effective Team Member’s meeting and counseling sessions.

Address:         Street Keo Chenda, Phum 1, Sangkat Chroy Changva, Khan Chroy Changva,

                          Phnom Penh, Kingdom of Cambodia.
Email:              recruitmentpp@sokhahotels.com

Tel.:                  (023) 685 8888

 HP:                  (093) 60 6262

                        (060) 60 6262