CRITICAL QUALIFICATIONS

• Sex: Male
• At least 5 years’ experience in security functions.
• Age: 25 years old or above.
• At least high school diploma.
• Good command of English both spoken & written.
• Good knowledge of computer skill: word, excel, Power Point, and internet & E-mail.
• Good communication skill, self-motivation, and leadership skill.
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Has knowledge of internal rule and regulation.
• Honesty and integrity
• A reasonable level of physical fitness
• The confidence to challenge people when necessary.
• The ability to write the short report of any incident and general situation happen around the hotel premise.
• The ability to work with technical equipment such as CCTV, Fire fighting equipment.
• Pleasant personality, positive attitude & service oriented

KEY DUTIES and RESPONSIBILITIES

• Reports to HR Manager or General Manager if any unusual activities happened around the hotel premise.
• Controlling systematic monitoring of CCTV.
• To "walk the Hotel," and ensure all outsource security guards are at their designated posts performing their assigned duties.
• Check the daily security report log book and submit to General Manager or HR Manager and attend the daily morning briefing with hotel management.
• Conduct pre-shift briefing to the Security Shift Leader and security guards.
• Make regular check to ensure that emergency aids such as fire extinguisher, emergency lights are in working order.
• Recommends changes in hotel operation procedures and equipment to reflect better security or protective methods.
• Liaises with Department Head on employee behavior and security measures.
• Establish procedures and conduct special investigations and surveillance in such as internal and external thefts.
• Deals personally with guests and employees concerning loss, damage and accidents incurred and disputes which arise.
• Investigate the reported cases and makes recommends actions on settlement to aggrieved individuals.
• Receives and replies to correspondence pertaining to these loses and accidents.
• Periodically inspects all hotel areas for security violations.
• Prepare procedures warrants against employees or guests defrauding hotel, or theft of property.
• Liaises with local polices, body guard on matters of gambling theft, special security requirements for unusual events, and functions.
• Plans and organizes hotel security activities.
• Inspects and evaluates hotel security activities to ensure compliance with security policies and procedures.
• Plans and establishes a function on the job training program for hotel security personnel. Evaluates the effectiveness of training by observations of work performance and written or oral examinations. Establishes and maintains a working relationship with local law enforcement agencies.
• Supervises the installation, maintenance, and operation of security devices where approved by the hotel management.
• Selecting, testing, operating and maintaining appropriate security devices. Maintain all record of these activities.
• Conduct continual surveys of all offices to determine the need for additional security services and make corresponding recommendations to the hotel management.
• To conduct regular rounds of the Hotel/building by checking all record-books to monitor movements of car park guards and Security officers that they are regular and diligent.
• To monitor all activities in public areas to ensure adequate security coverage is maintained.
• To be alert and to report as well as record in the log book, unwanted/suspicious character, or unusual occurrence such; as incidents, or situations that may pose danger, or trouble to the Hotel/building, guests, or employees.
• To ensure that the Timekeeper scrutinize and exercises control over staff as well as unknown persons entering, or leaving the Hotel.
• To administer or arrange first Aid treatment in case accident occurred in Hotel premises.
• To ensure there are at least 1 Security Officer in attendance of a group checking in and out.
• To be fully familiar with Security Policies and Procedure, Job Description and the employee's handbook.
• To be fully familiar with the handling of a fire alarm situation and be able to operate the various commands of the Control Room.
• To ensure all guards on duty are well groomed (with clean shoes and uniform).
• To be constantly alert for security or safety breach detrimental to the Hotel.
• To keep Personal Grooming at the highest standard and make sure that subordinates have the same.

Contact Person: Mr. SAO Sarin, Human Resources Manager

Phone: +855 34 935 999/+855 97 5 616133/ +855 93 521 678

Email: hrmsv@sokhahotels.com

Address: Street 2 Thnou, Sihanouk Ville, Kingdom of Cambodia.