CRITICAL QUALIFICATIONS

The individual must possess the following knowledge, skills and abilities:

• Bachelor degree or in related field, is preferable
• At least 3 years’ experience in Laundry in a 4 or 5 stars hotel
• Proven Supervisory abilities
• Ability to handle multiple tasks and projects simultaneously
• Good organizational and administrative skills
• Must have full knowledge of hotel’s procedures.
• Strong organization and follow-through skills
• Able to work under pressure
• Good computer knowledge such as Word, Excel, Outlook and PowerPoint

KEY DUTIES and RESPONSIBILITIES

•    Provides productive operation resulting in professionally cleaned pressed linen by supervising, training and directing the laundry operation;
• Directs the processing of guest laundry and decides if garment can be washed in-house or needs to be sent out for dry clean service;
• Assist in the productive and output of linen being processed through the laundry department during peak times or during absence of laundry operators.
• Schedules Team Members based upon forecasted occupancy, anticipates time changes in occupancy and revise strategies to coincide with variances;
• Maintain linen in accordance with the hotel standards by monitoring condition of linens and repairing and/ or replacing linens as necessary;
• Schedules any special job not done on a daily basis;
• Attend to any special requests concerning guests laundry or dry cleaning when applicable;
• Provides written and verbal reports required to keep the Room Division and the Executive Housekeeper informed on the status of the laundry operation and report based on unusual or extraordinary problems;
• Ensures washer are being supplied with chemicals and there is proper stock of supplies in the laundry Writes maintain orders as needed. Report to maintenance any defects in the equipment and may make recommendations based upon experience. Liaise with maintenance for servicing of equipment or other actions that must be taken;
• Assures that preventive maintenance is carried out as stipulate;
• Check linens that used in rotation;

Address:         Street Keo Chenda, Phum 1, Sangkat Chroy Changva, Khan Chroy Changva,

                          Phnom Penh, Kingdom of Cambodia.
Email:              recruitmentpp@sokhahotels.com

Tel.:                  (023) 685 8888

 HP:                  (088) 263 63 88