On arrival the reception was very friendly and welcoming. We where taken to our room but the housekeeping team was still in the room. A very large room, amazing space but the place was not clean. It was not only the room that was not clean it was in most areas of the hotel, also the maintenance is not very good. Many broken or damaged items not repaired or replaced. The breakfast room was bombarded, overloaded and under staffed. Staff very friendly but training to make them more efficient missing. His place has huge potential. I would rate it a good 4 star hotel. If they get the cleaning and maintenance sorted it could be a 5 star hotel.

Lovely hotel, great rooms, huge bed, nice garden, good location.... Poor housekeeping. Parquet flooring which could look spectacular, but instead it looks as it could do with a good polish. Bathroom is good size and again it could look great but for lack of cleaning. The bath tub is stained, wall tiles need a good scrub. To make it quite clear...it is not terrible it just is not good enough. If one looks at the corridors, you can see where the housekeepers stopped their trolleys, in front of virtually every door there us a stain, probably caused by housekeepers dumping a half empty can of coke into a plastic bag that subsequently leaked. Terrible shame. The staff perhaps need some intensive training and most definitely

Few Hotels encompass every aspect of thoughtful and helpful service but it was with us here at every juncture while in Siam Reap.
Managed by an internationally experienced Australian with cheerful, attentive staff, Sokha Angkor was a pleasure to be a Guest at.
After being picked up at Siam Reap Airport by a Hotel Car and Driver with refreshing cool face cloths and bottled water, we were at the Hotel and checked in very quickly at its convenient and relaxing location.
A wide and varied selection at the buffet Breakfast with outstanding service by the Food and Beverage staff made a great start to each day.
The Front desk organised tours which were delivered professionally and

アンコール観光の拠点として満足できるホテルでした。
ホテルのスタッフはフロント、レストラン、ポーター、清掃の方も皆にこやかでとても感じが良く、気持ちよく滞在できました。
部屋は特に高級感やおしゃれ感はありませんが、観光の合間に休むのには十分な広さがあり、バスルームも普通に清潔でアメニティも一通りあったので不自由はありませんでした。

/>プールは入りませんでしたが、写真で見ていたイメージよりも狭かったので、遺跡だけではなくホテルステイも満喫したいという方にはちょっともの足りないかもしれません。
朝食ビュッフェは特に可もなく不可もなく普通でした。（決して悪くはありません）
ナイトマーケットまでは途中のスーパーに立ち寄ったりしながら歩いていけて、シェムリアップの街をちょっと散策する事も楽しめる立地の良いホテルだと思いました。